User Agreement (Public Offer)

This is an informational translation. The legally binding version of the User Agreement is the Russian version at /legal/terms. In case of any discrepancy, the Russian text prevails.

1.1.This User Agreement is a public offer (Art. 437(2) of the Civil Code of the Russian Federation) by Бабиков Игорь Сергеевич (самозанятый, плательщик налога на профессиональный доход) (the "Provider") to any individual with full legal capacity (the "User").

1.2.Registration, use of the guest mode, or payment for paid features constitutes full acceptance of this Agreement (Art. 438(3) of the Civil Code).

1.3.The Service is intended for persons aged 18 or older.

The Provider grants access to an automated online English-practice service for workplace IT scenarios with AI-generated feedback. The services are informational; they do not constitute educational activity under Federal Law No. 273-FZ (no curricula, no instructors, no certification). The Service does not guarantee any specific outcome (job offers, employment, income growth); AI-generated scores are indicative only.

Users must provide accurate data and keep their credentials secure. Unlawful use, attempts to disrupt the Service, bypass plan limits, automated scraping, and prompt injection are prohibited. Do not enter third parties’ personal data or your employer’s confidential information into free-text fields. User content is not published and is processed only to provide the services; intellectual property in the Service belongs to the Provider.

Paid services: «Review» — a one-off service covering one full practice session with the AI interviewer and a written analysis of it; «Preparation» — a programme for a scheduled interview covering up to eight practice sessions, an analysis after each and a final readiness assessment. Their scope is defined by the number of practice sessions, not by a period of access. Prices in RUB are shown on the Pricing page and fixed at the moment of payment. The former Sprint, Basic and Pro plans are no longer sold and remain in force on the terms fixed when they were paid for. There is NO auto-renewal and no recurring charges: every payment is initiated and confirmed by the User. Payments are processed by the Robokassa payment service (OOO «ROBOKASSA»); card data never reaches the Provider. The Provider applies the self-employment tax regime; a receipt issued under Federal Law No. 422-FZ is sent by email.

The User may cancel paid services at any time (Art. 32 of the RF Consumer Protection Law): a full refund if no session has been delivered; afterwards — a refund proportional to the services not yet rendered. The value of one session is the price divided by the number of sessions included in that service for that particular User: one for «Review»; for «Preparation» it is the programme length derived from the User’s stated interview date and shown in their account (eight at ten days or more before the interview, six at five to nine days, four at fewer than five days; eight if no date is given). For sessions not delivered, only the Provider’s actual documented costs may be withheld, if any (Art. 32 of the Consumer Protection Law, Art. 782(1) of the Civil Code); for the former time-based plans — pro rata to full calendar days of access. Activating a new paid plan ends the previous one, but paid sessions that were never delivered are not lost: their number is added to the new plan automatically. A User who prefers a refund instead may cancel the previous plan before buying the new one. Refund requests are handled within 10 calendar days to the original payment method.

Personal data is processed under the Privacy Policy (/legal/privacy); consent is executed as a separate document (/legal/consent) as required by Art. 9(1) of Federal Law No. 152-FZ. Voice is never used to identify the User. The Provider is liable under Russian law; nothing in this Agreement limits statutory consumer rights. Claims: refund-related — answered within 10 calendar days, others — within 30. Consumers may sue under the jurisdiction rules of Art. 17 of the Consumer Protection Law. Governing law: Russian Federation.

Legal name: Бабиков Игорь Сергеевич (самозанятый, плательщик налога на профессиональный доход)

Taxpayer ID (INN): 110211997168

Email for notices and claims: support@talkena.ru

Revision 1.5, effective 2026-08-03.